Hyundai Israel - management certification processes and improve employee performance with a Moodle LMS | Kineo Israel Blog
So what kind of car do you drive? It is likely that you, or your spouse, or your friends, grandmother, uncle, 2 or anyone else you know, going in one of Hyundai models. It is likely that more than one person you know. There is no doubt that Hyundai made a big jump in the world and the global automotive Israel and became one of the most popular cars.
If you happen to visit one of Hyundai service centers in Israel, surely you noticed the atmosphere Except to Israel "when it comes to visibility centers, the level of service and professionalism in the service advisors and technicians composition. World Hyundai Hyundai in general and Israel in particular from Kolmovil, investing heavily in developing and training of professionals in their vehicle to give customers ownership experience at the highest level on the vehicle.
Hyundai's training program in Israel, based on the company's training program worldwide, mainly carried out by the frontal training at the training center of Colmobil Afek Industrial Park at the top of the eye, and by training the training area of the Hyundai.
Frequent changes in the composition and technological advances of the vehicles on the one hand, with the growing competition between the various car manufacturers on the other hand, created a challenge for instructional training department of Hyundai Israel. It was clear that the perception of classical training of classroom training and workshops and training personnel port area, no longer gave the desired response, and there were a number of reasons: 2
- Cost - The cost of the training class, the calculation time automotive technician 2 had to be out of their place of work, was too expensive. Topics competitive market efficiency, speed very significant savings. Hyundai Israel understood this, but also with the Hyundai service centers in Israel understood this well. The cost of each vehicle technician who left for training for several days and did not work was significant.
- Knowledge Sharing - Training Division of Hyundai, who is well acquainted with all automotive technicians in the country and the level of their knowledge, understand that there are knowledge gaps between different vehicle technician various service centers scattered throughout the country. The big challenge was how to create a friendly platform for sharing knowledge, but moreover, how to make a vehicle technicians who work in call centers in different ownership share knowledge with each other? Oh yeah, almost forgot. Not all vehicle technicians have access to a computer in his work environment ....
Colmobil training classes and Hyundai Israel decided to look for innovative ways to solve the challenge. What was their purpose? Director of Training of Hyundai Israel, Gabriel 2 Frieb, said: "We were looking for a solution that will give us the flexibility to build the training tracks and our qualification, support the population overall 2 service providers and technicians vehicle 2 every day and especially allow the creation 2 interface will act intuitively in branding true that encourage use of the system. After reviewing a number of LMS we concluded that the Moodle is the most suitable system for us. But we did not just Bfoknzioneliot and flexibility of the system only. Kevin it was the first time we are implementing a LMS, including entering 2 the field of e-learning, it was important for us to work with to provide quality experienced very worlds and learning technologies. The international presence of Kineo, the experience and the know how of a team of their own people has enabled us to take the plunge and enter the world of technology learning. Relationship of Kineo organization Moodle world and their involvement in the community 2 Moodle gave us the security we can count on Kineo as to give us the support and guidance needed to succeed. "
Creating a collaborative learning among various professionals associated with different 2 service centers in different ownership. Collaborative environment to support the number of communication channels (computers and mobile devices) in which critical professional knowledge flows easily, wherever and whenever At.lnal process with predictable costs, can be implemented gradually, depending on the needs of the organization and that the organization needs time
1 to study the current situation - think about the future we traveled a lot (Hyundai vehicles, of course) interviewing content experts and stakeholders in the project and visited various service centers. 2 From the beginning it was clear that we need to design the Moodle Learning Management 2 System to suit the current needs of Hyundai Israeli and future needs of Colmobil. To build an environment which will result in the automotive technician to come in and use it, it was necessary to build an authentic learning environment. We realized that we need to build a learning environment which is based on the training program and methodology of the World Hyundai, while mirroring the work environment and the language of the Israeli automotive technician. Hyundai cooperation with Israel on this issue was amazing. Organization's openness and sharing the challenges and difficulties that exist in the vicinity of the automotive technician's work, enabled us to develop a user interface and branding employee familiar learning environment, focusing on high user experience that emphasizes the content and information that employees need to work, and training qualified vehicle technician.
2 Focus on what really matters Moodle learning management system 2 capabilities for managing and organizing learning processes flexibility allows us to stretch 2 the boundaries of new capabilities. In order to maximize the capabilities of Moodle for Colmobil, we asked many questions 2 but focused, in order to understand the learning system should 2 aim to achieve for the organization, 2 for example: - How is the training program, which takes about four years, what are the various certification processes and how the transition is made from the level of certification each other? - What is the age range of automotive technician and what characterizes them in terms of information consumption?
3- interest to sharing knowledge challenge 2 here was not easy. Environment of the automotive technician does not include access to a computer. In fact, most of the existing service centers 1-2 computers 2 that are used most of the time administrative purposes. Still, we wanted to generate interest and create "media buzz" among employees about the service centers of learning and knowledge system, which is established in order to improve the level of knowledge and performance of automotive technician - as part of the global strategy
So what kind of car do you drive? It is likely that you, or your spouse, or your friends, grandmother, uncle, 2 or anyone else you know, going in one of Hyundai models. It is likely that more than one person you know. There is no doubt that Hyundai made a big jump in the world and the global automotive Israel and became one of the most popular cars.
If you happen to visit one of Hyundai service centers in Israel, surely you noticed the atmosphere Except to Israel "when it comes to visibility centers, the level of service and professionalism in the service advisors and technicians composition. World Hyundai Hyundai in general and Israel in particular from Kolmovil, investing heavily in developing and training of professionals in their vehicle to give customers ownership experience at the highest level on the vehicle.
Hyundai's training program in Israel, based on the company's training program worldwide, mainly carried out by the frontal training at the training center of Colmobil Afek Industrial Park at the top of the eye, and by training the training area of the Hyundai.
Frequent changes in the composition and technological advances of the vehicles on the one hand, with the growing competition between the various car manufacturers on the other hand, created a challenge for instructional training department of Hyundai Israel. It was clear that the perception of classical training of classroom training and workshops and training personnel port area, no longer gave the desired response, and there were a number of reasons: 2
- Cost - The cost of the training class, the calculation time automotive technician 2 had to be out of their place of work, was too expensive. Topics competitive market efficiency, speed very significant savings. Hyundai Israel understood this, but also with the Hyundai service centers in Israel understood this well. The cost of each vehicle technician who left for training for several days and did not work was significant.
- Knowledge Sharing - Training Division of Hyundai, who is well acquainted with all automotive technicians in the country and the level of their knowledge, understand that there are knowledge gaps between different vehicle technician various service centers scattered throughout the country. The big challenge was how to create a friendly platform for sharing knowledge, but moreover, how to make a vehicle technicians who work in call centers in different ownership share knowledge with each other? Oh yeah, almost forgot. Not all vehicle technicians have access to a computer in his work environment ....
Colmobil training classes and Hyundai Israel decided to look for innovative ways to solve the challenge. What was their purpose? Director of Training of Hyundai Israel, Gabriel 2 Frieb, said: "We were looking for a solution that will give us the flexibility to build the training tracks and our qualification, support the population overall 2 service providers and technicians vehicle 2 every day and especially allow the creation 2 interface will act intuitively in branding true that encourage use of the system. After reviewing a number of LMS we concluded that the Moodle is the most suitable system for us. But we did not just Bfoknzioneliot and flexibility of the system only. Kevin it was the first time we are implementing a LMS, including entering 2 the field of e-learning, it was important for us to work with to provide quality experienced very worlds and learning technologies. The international presence of Kineo, the experience and the know how of a team of their own people has enabled us to take the plunge and enter the world of technology learning. Relationship of Kineo organization Moodle world and their involvement in the community 2 Moodle gave us the security we can count on Kineo as to give us the support and guidance needed to succeed. "
Creating a collaborative learning among various professionals associated with different 2 service centers in different ownership. Collaborative environment to support the number of communication channels (computers and mobile devices) in which critical professional knowledge flows easily, wherever and whenever At.lnal process with predictable costs, can be implemented gradually, depending on the needs of the organization and that the organization needs time
1 to study the current situation - think about the future we traveled a lot (Hyundai vehicles, of course) interviewing content experts and stakeholders in the project and visited various service centers. 2 From the beginning it was clear that we need to design the Moodle Learning Management 2 System to suit the current needs of Hyundai Israeli and future needs of Colmobil. To build an environment which will result in the automotive technician to come in and use it, it was necessary to build an authentic learning environment. We realized that we need to build a learning environment which is based on the training program and methodology of the World Hyundai, while mirroring the work environment and the language of the Israeli automotive technician. Hyundai cooperation with Israel on this issue was amazing. Organization's openness and sharing the challenges and difficulties that exist in the vicinity of the automotive technician's work, enabled us to develop a user interface and branding employee familiar learning environment, focusing on high user experience that emphasizes the content and information that employees need to work, and training qualified vehicle technician.
2 Focus on what really matters Moodle learning management system 2 capabilities for managing and organizing learning processes flexibility allows us to stretch 2 the boundaries of new capabilities. In order to maximize the capabilities of Moodle for Colmobil, we asked many questions 2 but focused, in order to understand the learning system should 2 aim to achieve for the organization, 2 for example: - How is the training program, which takes about four years, what are the various certification processes and how the transition is made from the level of certification each other? - What is the age range of automotive technician and what characterizes them in terms of information consumption?
3- interest to sharing knowledge challenge 2 here was not easy. Environment of the automotive technician does not include access to a computer. In fact, most of the existing service centers 1-2 computers 2 that are used most of the time administrative purposes. Still, we wanted to generate interest and create "media buzz" among employees about the service centers of learning and knowledge system, which is established in order to improve the level of knowledge and performance of automotive technician - as part of the global strategy
No comments:
Post a Comment